As temperatures begin to drop – albeit slowly – the Better Business Bureau of Minnesota and North Dakota (BBB) is offering some tips on choosing a garage door repair company. Though there are many reputable firms to choose from, the garage door industry has historically had some issues; typically with non-local businesses claiming a local connection.
“Most business owners know that many customers prefer to deal with a local company,” said Dana Badgerow, president and CEO of the BBB of Minnesota and North Dakota. “To capitalize on that, some out of state firms purchase local phone numbers which re-direct to call centers elsewhere. While this practice is not uncommon, we prefer it when companies are upfront about their location and clear in regard to their local presence.”
To help consumers avoid problems and find reputable companies, the BBB offers these tips on hiring a garage door repair firm: